Refund can be applied in days
1. Monthly Plans – 7 days
2. Yearly Plans – 30 days
Digitali holds the right to cancel or
any service at any time. If the cancellation or suspension was made
because of the violation of our TOS, no refund would be provided. Refund
is only applicable for registered users only incase they
cancel services within the 7 days. You can cancel your account or
service within 7 days of purchase to get the refund. No refund will be
provided for VPS / Dedicated Servers / Clusters / Addons / Licenses /
Extra IP / Domain Names. Refund will be available for Digital Services
Only (SEO/Digital Marketing/Business Analytics), not digital Goods.
You may cancel services by sending a support ticket or by using the cancellation form within your client area. If you cancel your account and your payments continue to recur for any reason such as:
1. By fault of Digitali staff
2. By fault of the credit card processor
3. By fault of any other payment collection company, we are to be held free of liability for any overdraft fees that are issued by your financial institution.
4. All Sales done with promotions are final and are not covered under No Questions Asked Refund Policy. However, a refund will be issued if the mistake is from Digitali ’s end.
Our 7 days refund policy is only applicable to Managed Shared Web hosting plans only. The refund policy is terminated if purchases are made with promotions.
Sales made during Black Friday / Cyber Monday or such events are not applicable for refunds until any mistake was there from our end.